Shipping
Every order at ZEETIAN ships free — worldwide, with no minimum spend. All orders are sent with tracking, and your tracking details are emailed to you once your order has been dispatched. Delivery times vary by destination and carrier; if your tracking has not updated for a while, contact us and we will check it for you.
If you pay by bank transfer, your order is held until we confirm receipt of the payment, and is dispatched after confirmation.
Returns & Exchanges
If your item arrives with a quality issue, contact us within 7 days of delivery and choose a full refund or a free replacement — that is our after-sales promise, and it is the only one we make.
To start, message us on WhatsApp (+86 133 5640 7630), email skyfadacai@gmail.com, or Instagram, and include your order number. A photo or short video of the issue helps us resolve it faster.
Items returned for non-quality reasons (wrong size ordered, change of mind) are not covered by the policy above; contact us anyway and we will tell you honestly what we can do.